Ordering & Shipping
 
What forms of payment do you accept?
 
We are pleased to offer secure order processing through PayPal.  When you click "Add to Cart" on our Purchase Wild Moose page, you will be taken to a secure PayPal page where you can complete your transaction.  PayPal accepts most major credit cards, even if you don't have a PayPal account.  We are PayPal Verified.
 
 
Do you ship outside the United States?
 
At this time we are only able to ship to addresses in the 48 continental states, Alaska, and Hawaii.
 
 
 
Normally, your order will leave our facility within one or two business days after we receive it.  Allow an additional three to seven business days for delivery by U.S. Mail.  Additional delays in the postal system may occur during busy seasons.
 
 
What are your shipping rates?
 
Our shipping rates are based on actual shipping and handling costs.  You can calculate shipping charges after adding your items to the cart.
 
 
Are quantity discounts with reduced shipping rates available?
 
Yes.  Please send us email if you would like to order larger quantities.
 
 
Returns
 
Items may be returned within 30 days from shipping date for a full refund of the purchase price, if we receive the item in its original packaging and new condition.  Card decks must be shrink-wrapped.  (Items that have been unwrapped cannot be resold, and therefore cannot be returned.)  Shipping costs are not refundable.  After 30 days, a 15% restocking fee will apply.  No returns after 90 days.
 
 
Privacy
 
We will not sell, rent, or give your personal information to any other organization.   Note that PayPal requires your shipping and payment information when making a purchase from Mooseman Games.
 
 
Other Questions
 
If you have any other questions, please go to the Contact Us page and send us an email message.



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